Payment Policy

Last Updated: July 13, 2026

This page explains how payment works when you shop with Tailcloset, including which payment methods we accept and how your payment information is handled.

Accepted Payment Method

At this time, we accept payment through PayPal only. We currently do not accept other payment methods, such as direct card entry on our site, bank transfers, or other third-party payment services.

Why We Use PayPal

We chose PayPal as our payment processor because it offers a secure, widely trusted way to check out without requiring us to directly store your payment details on our servers. Your payment information is handled by PayPal under their own security and privacy practices, which you can review directly on PayPal's website.

Currency

All prices on our website are listed and charged in U.S. Dollars (USD).

When Your Payment Is Charged

Payment is charged in full at the time you place your order, once it's successfully processed through PayPal. If we're unable to fulfill your order for any reason (for example, an item is no longer available), we will contact you and issue a refund back to your original PayPal payment method.

Payment Security

Our checkout process is protected using SSL (Secure Sockets Layer) encryption, which helps keep your information secure as it's transmitted to PayPal for processing. We do not have access to your full PayPal login credentials or payment account details at any point in the payment process.

Billing Information

Please make sure the billing information linked to your PayPal account is accurate and up to date. Incorrect billing details can cause delays or issues with processing your payment.

Declined or Failed Payments

If your payment through PayPal is declined or fails to process, your order will not be placed. Please check with PayPal if you run into a payment issue, or feel free to reach out to us if you need help figuring out what happened.

Payment Issues or Questions

If you have any questions about a payment, a charge on your account, or a refund related to your order, please contact us and we'll be glad to help sort things out.