Terms of Service

Last Updated: July 13, 2026

Welcome to Tailcloset! These Terms of Service ("Terms") govern your use of our website and the purchase of any products through our store. By accessing our site or placing an order, you agree to the terms outlined below. Please take a moment to read through them.

Who Can Use Our Site

Our services are intended only for adults, or for users who have obtained the consent of a parent or legal guardian. By using this website, you confirm that you have reached the legal age of majority in your jurisdiction, or that you are using our services with permission from a parent or legal guardian. We do not knowingly collect personal information from children under the age of 16, and if we become aware that we have, we will take prompt steps to remove that information.

Your Account

If you create an account with us, you're responsible for keeping your login information confidential and for all activity that happens under your account. Please let us know right away at service@tailcloset.com if you believe your account has been accessed without your permission.

Acceptable Use

When using our website, you agree not to:

Use the site for any unlawful purpose or in violation of any applicable local, state, national, or international law
Attempt to gain unauthorized access to our systems, servers, or another user's account
Interfere with or disrupt the normal operation of our website
Submit false, misleading, or fraudulent information when placing an order
Copy, reproduce, or redistribute our website content, product images, or branding without our written permission
Use automated tools (bots, scrapers, etc.) to access or collect data from our site without authorization

We reserve the right to suspend or terminate access for anyone who violates these guidelines.

Product Information & Pricing

We do our best to make sure product descriptions, images, and pricing on our site are accurate. That said, occasional errors can happen. If we discover a pricing or listing error, we reserve the right to correct it and, if needed, cancel or adjust any affected order — we'll always reach out to let you know before finalizing anything in that situation.

We do not currently offer discounts, promotional codes, or sale pricing on this website. Any pricing shown at checkout reflects the standard price of the item.

Orders & Payment

By placing an order, you're making an offer to purchase the item(s) at the listed price. We reserve the right to accept or decline any order for reasons including, but not limited to, product availability, errors in pricing or product information, or suspected fraudulent activity. Payment is processed securely at checkout; please see our Privacy Policy for details on how payment information is handled.

Shipping & Returns

Shipping timelines, coverage areas, and rates are detailed in our separate Shipping Policy. Return eligibility, conditions, and refund timelines are detailed in our separate Return & Refund Policy. Both policies are part of these Terms by reference.

Intellectual Property

All content on this website — including text, graphics, logos, product photos, and design elements — is the property of Tailcloset or its licensors and is protected by applicable copyright and trademark laws. You may not use, copy, or reproduce this content for commercial purposes without our prior written consent.

Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. While we work hard to ensure product quality and accurate information, we do not guarantee that our website will be error-free, uninterrupted, or completely free of defects, and we make no guarantees beyond those required by applicable consumer protection law.

Limitation of Liability

To the fullest extent permitted by law, Tailcloset is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products, except where such limitation is not permitted under applicable law.

Governing Law

These Terms are governed by the laws of the State of California and applicable United States federal law, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of our website will be handled in accordance with California and U.S. law.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, products, or legal requirements. Any updates will be posted on this page along with a revised "Last Updated" date, and continued use of our website after changes are posted means you accept the updated Terms.