Privacy Policy

Last Updated: July 13, 2026

Your privacy matters to us. This page explains what information we collect when you shop with Tailcloset, how we use it, and the steps we take to keep it safe.

Information We Collect

When you place an order or create an account, we may collect information such as your name, shipping address, email address, phone number, and payment details. We only collect what's needed to process your order, respond to your questions, and improve your shopping experience — collecting your personal information is never our primary goal, it's simply a byproduct of running the store and fulfilling orders.

How We Protect Your Data

Our website is secured with an SSL (Secure Sockets Layer) certificate, which encrypts data transmitted between your browser and our servers. Any page where you enter sensitive information, such as your credit card number, is protected using this SSL encryption, helping keep your personal and payment details secure during transmission.

Payment Information

Credit card and other payment details are collected and processed exclusively through SSL-secured checkout pages. We do not store your full credit card number on our own servers — payment processing is handled by trusted, secure third-party payment processors.

We Do Not Sell Your Information

We do not sell, rent, or trade your contact information (such as your name, email address, or phone number) to third parties for their marketing purposes.

Use of Personal Information and Images in Advertising

We will never use your personal information or any photos/images you share with us for advertising or promotional purposes without first obtaining your clear consent. If we'd ever like to feature your content (for example, a photo of your pet in our products) in our marketing, we'll ask you directly beforehand.

Cookies and Similar Technologies

Like most websites, we use cookies to help our site function properly, remember your preferences, and understand how visitors use our store. You can adjust your browser settings to limit or block cookies, though some site features may not work as intended if you do.

Third-Party Services

We may work with third-party service providers (such as payment processors, shipping carriers, and analytics tools) who need limited access to certain information solely to help us operate our business. These providers are only permitted to use your information as necessary to provide their services to us.

Children's Privacy

Our services are intended only for adults, or for users who have obtained the consent of a parent or legal guardian. We do not knowingly collect personal information from children under the age of 16. If we discover that we have collected personal information from a child under 16 without appropriate parental or guardian consent, we will promptly take technical and administrative steps to delete that information and prevent further collection.

By using this website, you confirm that you have reached the legal age of majority in your jurisdiction, or that you are using this website and our services with the permission of a parent or legal guardian.

Your Rights

You may contact us at any time to ask what personal information we hold about you, to request a correction, or to request that we delete your information, subject to any recordkeeping requirements we may have under applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page along with a revised "Last Updated" date.